PROFESSIONAL RESIDENTIAL & COMMERCIAL HVAC SERVICES

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Our Standard

When it comes to keeping you comfortable in your home or office, our main priority at Castillo Heating and Air Conditioning, Inc. is meeting your family’s needs. We’ve established processes that keep our standard of professionalism at the highest level. Starting with our customer service on the initial call, to the diagnostic and estimating process, all the way through to completing repairs and installations. Some of those processes include pulling permits for every job, as required by law, and meeting all requirements for Title 24 Code to comply with the State of California energy codes.

Diagnostics & Inspections

We do have diagnostic consultation fees that are based on a variety of factors. However, if your repairs are made by a trained Castillo Heating and Air Conditioning, Inc field HVAC technician OR you purchase one of our maintenance packages, we will waive the diagnostic fee. Please contact our office for more details.

*Minimum efficiency established by the Department of Energy. Potential energy savings may vary depending on your personal lifestyle, system settings and usage, equipment maintenance, local climate, actual construction and installation of equipment and duct system.

Repairs & Replacements

There are many circumstances that can cause a system not to work properly. In order to determine the root cause, we perform an in-home complete system analysis to diagnose the problem. Once the issues are determined, we will offer you a complete assessment of repairs along with the cost and any recommendations needed to ensure that your system will operate more efficiently.

It is very common that with older systems (10 years +) the repair costs become so expensive, that the option of replacing or upgrading the system may be your best solution. This is an example of some of the recommended options we will provide you with after diagnosing your system issues. With Trane’s lineup of high efficiency equipment, it may be wiser to replace an old, inefficient system than to continue making expensive repairs. These systems typically pay themselves off in time just in energy savings alone. Whether you choose to repair or replace your existing system, we will assist you throughout the process.

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JOIN OUR COMFORT CARE CLUB® TODAY!

DESIGNED TO ENSURE YOUR PEACE OF MIND THROUGH RAIN OR SHINE!

Our Comfort Care Club is more than just another maintenance plan. We provide a complete system inspection of your heating, ventilation and cooling performance. Our maintenance technicians are required to inspect and diagnose a list of components and then document it for future assessments. We maintain your system performance records in our files so that we can help foresee any performance decline. Our Comfort Care Club offers different membership packages to fit every need and budget. Along with the benefits that you receive from regularly maintaining your system, we offer extended benefits to make sure you are covered year-round.

4 Key Benefits of Regular Maintenance

  • Longer Equipment Life: Our 23 Point System Inspection will help your system operate more efficiently and help to increase the equipment’s longevity.

  • Safe Operations: Regular system maintenance will ensure safer equipment operation.

  • Going Green: CCC Members can save up to 30% on their electric bills!

  • Better Performance: By doing simple things like checking freon levels and replacing filters, we are able to allow your system to run smoothly. This can prevent future breakdowns and frequent repairs, while also helping your system provide quality airflow and temperature.

1 Year

$180or $15/mo
  • (2) 23 Point Inspection**
  • Reminder Service
  • Troubleshooting
  • Pre-Season Scheduling
  • (1) FREE Basic Air Filter*
  • 48hr Priority Status
  • Up to 20% Repair Discount
  • 10% System Install Discount

2 Years

$325or $15/mo
  • (2) 23 Point Inspection**
  • Reminder Service
  • Troubleshooting
  • Pre-Season Scheduling
  • (1) FREE Basic Air Filter*
  • 24hr Priority Status
  • Up to 20% Repair Discount
  • 10% System Install Discount

3 Years

$460or $15/mo
  • (2) 23 Point Inspection**
  • Reminder Service
  • Troubleshooting
  • Pre-Season Scheduling
  • (1) FREE Basic Air Filter*
  • 24hr Priority Status
  • Up to 20% Repair Discount
  • 10% System Install Discount

Add. Systems

$130or $11/mo
  • (2) 23 Point Inspection**
  • Reminder Service
  • Troubleshooting
  • Pre-Season Scheduling
  • (1) FREE Basic Air Filter*
  • Up to 20% Repair Discount
  • 10% System Install Discount

*Does Not Include Filter Media. **Seasonal Equipment Serviced Only Per Seasonal Visit.

*NON-LOCAL PRICES VARY (20+ MILE RADIUS)*

Servicing Moreno Valley, Riverside, Corona & San Jacinto

Other Services We Offer:

  • FREE In-Home Estimates

  • Diagnostic Appointments

  • Commercial Installations

  • Residential Installations

  • Rebates On Installations: Through Energy Upgrade California

  • HERO Program: Financing (www.RenovateAmerica.com)
  • Trane Financing: For Installations

  • The Clean Effects: Whole House Air Purifying System

Estimates

Castillo’s President, Art, prides himself in being an active participant in daily activities with his associates and clients. He personally performs a majority of the estimates to ensure that you will always be treated like a part of the family. Every job completed by Castillo Heating & Air Conditioning, Inc is a work of “Art”. Our estimate process is unique; it is designed to meet the specific needs of your family or business.

The Estimate Process Includes:

  • A comfort concerns list generated with the homeowners to address all needs that are specific to your family and situation
  • An evaluation of your existing equipment and ductwork
  • An analysis of the system and layout to calculate the current performance and potential ways to boost efficiency
  • A load calculation to determine the proper size system needed for your home or business
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GETTING IT RIGHT FROM THE START

CHOOSING THE CORRECT HVAC PROFESSIONALS IS WHAT MAKE THE DIFFERENCE

Before every comfort system installation, we perform a complete load calculation to determine the proper capacity of the equipment to be installed. This calculation provides the most accurate size unit that your home requires to operate at its best, most efficient performance. After the comfort system installation is completed, we document and perform a thorough commissioning of your system. This process ensures that the system and its components are tested, designed, and installed properly according to its designed efficiency requirement.

Trane Comfort Specialist™

Being an independent Trane Comfort Specialist™ dealer, we send out surveys after every comfort system installation to ensure customer satisfaction. While we are committed to maintain a level of 92% to stay active in the Trane Comfort Specialist™ program, we have achieved an average of 98% for nearly a decade.

Licensed & Trained

These practices guarantee that you have chosen a company that is rated among the top ten percent in the HVAC industry. We will always strive to keep this standard of professionalism continuous for as long as we are in business. You can rest assured that our dedicated team has tested and proven themselves as professionals and individuals who excel in our field.

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What Our Clients Have To Say

FOLLOW UP - After providing such excellent service on our furnace a few months back, we contacted Castillo to do a maintenance review and service on our AC. Again, excellent service and very honest and professional. I will continue to refer Castillo to anyone in my community looking for great a great HVAC company!****************************Placed a call around 6PM. Heard back early the next morning. They were able to send out a technician same day who was very professional. He had to locate the part we needed for our very old furnace and had it repaired and up and running withing a couple of hours. Will absolutely use again for our HVAC needs in the future.
Eve Sings
Eve Sings
18:22 06 Aug 20
Outstanding and professional service from an “Outstanding” Team. Thanks so much.
Michael Cantrell
Michael Cantrell
19:52 29 Jul 20
Very professional , kept me informed on what was going on.
Virgina Sutton
Virgina Sutton
13:45 27 Jul 20
Very good maintenance on my condensor and very thorough on all areas of my system, thanks guys.Paul LSan Jacinto
On Hold Marketing Services
On Hold Marketing Services
20:12 22 Jul 20
Hugo called to let me know he could arrive earlier than the promised 2-hour arrival window. He arrived when he said he would. He was very professional and inspected my air conditioning unit, called the manufacture to determine if unit was under any warranty and explained in detail what this company would be proposing for replacing the unit. Hugo wore all of his PPE that is required now during this pandemic. I would definitely recommend Hugo and Castillo Heating and Air.
David Grant
David Grant
22:27 20 Jul 20
Hugo was on time, professional, explained the reasons for our air conditioning problems in a way we could understand. He then explained three options for correcting the problem and recommended starting with a less expensive an drastic "fix" as a first step. No upsetting or pressure and good results
James Burrow
James Burrow
17:29 20 Jul 20
This company was amazing! Very professional, fast response and more than efficient! I highly recommend recommend!
Cindy Oakes
Cindy Oakes
23:43 14 Jul 20
They were on time did a great job asked if I was had any questions then made sure I understood the answers. I especially want to thank Hugo for putting up with all my questions and my (not so guienus) guienus idea's.
William Sullivan
William Sullivan
19:22 07 Jul 20
the techs were very knowlegablethey got right to the problemthey fixed the problemDennis C
Dennis Cummings
Dennis Cummings
15:36 07 Jul 20
Hugo was very professional and explained everything as he went along. He also maintained social distancing. They are my go people for maintenance of my heating and air conditioning.
ANNIE CURRY
ANNIE CURRY
20:29 03 Jul 20
On time, efficient service. They give you a complete diagnostic report at the appointment. They never try to sell you something you don't need 😀
Sharlyn Spates
Sharlyn Spates
23:59 02 Jul 20
Excellent service and very professional people
Manuel Henriquez
Manuel Henriquez
20:56 30 Jun 20
Stayed busy, professional, yet friendly, knowledgeable, helpful.Will recommend the company in good conscience.
Paul DePue
Paul DePue
22:36 29 Jun 20
We are always pleased with their service. Very knowledgeable rep. They know their business. Will use again without hesitation.
Caroline Hoelzle
Caroline Hoelzle
16:13 25 Jun 20
HUGO EXCEEDED IN ALL CATEGORIES. HE WAS VERY HELPFUL ANDHAS A GREAT PERSONALITY. HIGHLY RCOMMEND.. TIM & CAROL
Tim Sharon
Tim Sharon
20:14 23 Jun 20
Very satisfied with everything great job!
Gayle Nord
Gayle Nord
21:39 20 Jun 20
Zaira the receptionist was very professional and thorough, it was a pleasure speaking to her. Art was also professional, knowledgable, and easy to work with.
Lorraine Kihm
Lorraine Kihm
18:44 18 Jun 20
Best price and best service are hard to find these days, but Castillo gave me both. I am more than satisfied. Their technicians were thorough and explained clearly how to operate my new system. They left my home cleaner than when they started too.
Mizzy Movies
Mizzy Movies
12:56 16 Jun 20
Hugo showed up early, he was very courteous, knowledgeable, and was great at explaining it all to me. Loved working with him.
Janet Ramirez
Janet Ramirez
02:21 12 Jun 20
I'm an advocate of supporting local small businesses such as Castillo Heating & Air Conditioning, Inc., and not just to help them gain revenue and stay operational. You’ll gain plenty of wonderful benefits as well; excellent, personalized customer service along with an approved independent Trane Comfort Specialist™ dealer. Thank you Art, Teresa, Ernesto and team.
Jon Bobroff
Jon Bobroff
19:54 11 Jun 20
They were throrouh and quiet as mice, they worked like Trojans installing new ducts a heat pump and air conditioning. We enjoyed having them here.
Greg Hill
Greg Hill
19:01 11 Jun 20
Hugo was great,gives you an overview,recommendations,and solutions.
juliana lomeli
juliana lomeli
16:59 11 Jun 20
Art was pleasant and found the problem and repaired it effectively, and for a reasonable price Thankyou!
Lorrie Crain
Lorrie Crain
19:22 04 Jun 20
Hector, was honest and very helpful. On time and has a very good honest personality. As a realtor u will continue to refer him and I’m glad I met them. Will be calling soon for them to service my own home.
Carla Anz
Carla Anz
01:26 04 Jun 20
The technician Hugo was very professional and informative. He quickly was able to get our air conditioning systems up and running with minor part replacements.
Ron Scrivener
Ron Scrivener
03:08 29 May 20
I can’t say enough good things about the professionalism, and wonderful service!!! They were fantastic, and I highly recommend them!!!
Cindy Girard
Cindy Girard
20:59 19 May 20
Castillo is a Great company - We highly recommend them for all of your HVAC needs
Lisa Hickman
Lisa Hickman
12:23 19 May 20
The team was punctual and serviced my unit with the upmost professional attitude. They looked to fix and not replace, showing their knowledge and skill. Would gladly refer them to anyone
Mark Perry
Mark Perry
16:42 25 Mar 20
These people are not just amazing technicians and office staff they are amazing human beings that care about the best interest of the people they serve. That’s why I highly recommend them! 10 stars for Castillo Heating and Air!
Rick Cubas
Rick Cubas
14:47 13 Feb 20
Fast and through well done and thoughtful!
Greg Hill
Greg Hill
19:24 26 Nov 19
Love this company, like the special spring/winter check ups. Most of all they are not always trying to sell you something !
Diane Chapman Swarts
Diane Chapman Swarts
04:41 16 Nov 19
Today was the first of two days of our install. We found Art, the owner, to be very professional, personable and honest. His team (Ernesto, Tony and Nate) came fully prepared, were extremely considerate in their care of our home as they worked to install our unit and ductwork. The level of customer service and attention was evident from the moment they arrived. We were extremely impressed with how clean they left everything before they left even though they knew they would be back in the morning and woud have re-do preparing the house for additional foot traffic to complete the install. We are looking forward to the completion of the work tomorrow.
Teresa Acevedo
Teresa Acevedo
04:25 30 Oct 19
Very professional and up front with prices.
Kiki Inducil
Kiki Inducil
21:11 30 Aug 19
Great costumer service , very profesional, personal-able and did a great job..,
Maria Tpm
Maria Tpm
02:23 26 Aug 19
Called on Saturday, spoke to Amanda. She was great! Same day service. Fernando was our tech. He was very professional and explained everything to my husband & I before he did any of the needed work. Highly recommend!
Shannon Russell
Shannon Russell
19:34 05 Aug 19
They arrived on time and fixed a minor issue with my AC quickly and affordable. Thank you again
Heidi Kristall
Heidi Kristall
21:56 02 Aug 19
Art installed my unit 15 years ago. few minor repairs. Today i called because it stopped cooling. They had Hugo come out same day and best service ever!!. very polite, explained everything and very reasonable with the senior discount!!
Can't say enough about this wonderful company. Been a customer for many years and the service has been spot on! Would and do recommend them to anyone. Very friendly and courteous, always ready to help with your problem.
Margaret Lehan
Margaret Lehan
03:15 22 Jun 19
Honest, Reliable service! Made a call about our A/C system and in less than 24 hrs they had us up and running again in the busy summer season. Highly Recommend
Rick Tartaglia
Rick Tartaglia
14:17 13 Jun 19
If you are looking for great service and reliable.
Francis López
Francis López
23:11 19 Sep 18
Amazing employees, awesome owners, reliable and trust worthy service.
Michelle Pack
Michelle Pack
04:18 27 Aug 18
Definitely noticed an immediate decrease in temperature of the upstairs floor. Grills over the vent are currently being replaced and that's increasing the airflow even more so. Thank you guys so much for being helpful and friendly (repair guys and office staff)
Anita Hock
Anita Hock
17:39 18 Jul 17
Amazing people and attention to detail. Would recommend to everybody ��
Gus Lua
Gus Lua
15:12 28 Apr 17

We service all brands!

We service and repair all major brands: Trane, Ameristar, Amana, American Standard, Aprilaire, Lennox, Bryant, Carrier, Coleman, QuietCool, Honeywell, Nest, Goodman, Rheem, York, Payne, Rhuud and more.